{"id":1435,"date":"2023-10-06T18:56:56","date_gmt":"2023-10-06T16:56:56","guid":{"rendered":"https:\/\/habbahealth.com\/?page_id=1435"},"modified":"2024-05-22T11:38:22","modified_gmt":"2024-05-22T10:38:22","slug":"cookies-policy","status":"publish","type":"page","link":"https:\/\/habbahealth.com\/?page_id=1435","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t
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Refund Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We have a 30-day return policy, which means you have 30 days after receiving your\nitem to request a return.\nTo be eligible for a refund, your item must be in the same condition that you received it, unsealed, unopened and in its original packaging. You'll also need the receipt or proof of purchase.\nTo start a return, you can contact us at support@habbahealth.com.\nIf your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be\naccepted. Please note that shipping fees are not refundable and that the customer is responsible for any return shipping fees.\nYou can always contact us for any return questions at support@habbahealth.com.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Damages and issues<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Exceptions \/ non-returnable items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Unfortunately, we cannot accept returns on sale items or gift cards.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Exchanges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.\nEuropean Union 14 day cooling off period\nNotwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that\nyou received it, unsealed, unopened and in its original packaging. You'll also need the receipt or proof of purchase. Email us at support@habbahealth.com with the subject \u2018return\u2019 followed by your order number.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.\nIf more than 15 business days have passed since we've approved your return, please contact us at support@habbahealth.com.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Refund Policy We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a refund, your item must be in the same condition that you received it, unsealed, unopened and in its original packaging. You’ll also need the receipt or proof of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":40,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-1435","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/habbahealth.com\/index.php?rest_route=\/wp\/v2\/pages\/1435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/habbahealth.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/habbahealth.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/habbahealth.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/habbahealth.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1435"}],"version-history":[{"count":67,"href":"https:\/\/habbahealth.com\/index.php?rest_route=\/wp\/v2\/pages\/1435\/revisions"}],"predecessor-version":[{"id":3403,"href":"https:\/\/habbahealth.com\/index.php?rest_route=\/wp\/v2\/pages\/1435\/revisions\/3403"}],"up":[{"embeddable":true,"href":"https:\/\/habbahealth.com\/index.php?rest_route=\/wp\/v2\/pages\/40"}],"wp:attachment":[{"href":"https:\/\/habbahealth.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}